alosh is Nigeria’s premier Car Parks, Highway Management, Access Control, Automatic Entrances Firm that manages parking facilities, finances the design and development of parking facilities and provides consultation to landlords with respect to all parking related matters. The satisfaction of our landlord partners, customers and the communities we service is paramount.
Operating successfully since 2005, Balosh prides itself as leaders in the area of car parking; offering customers flexible solutions that help meet their objectives. We are able to do this because we have partnerships with some of the world leading parking equipment manufacturers. Therefore we can integrate equipment from different OEMs to meet any customer’s particular need.Job Description
Schedule and track installation, maintenance, and inspection activities for access control systems.
Develop, document, and maintain standard operating procedures (SOPs) for field operations and service delivery.
Monitor key performance indicators (KPIs) (e.g., response times, first-time fix rate) and propose process enhancements.
Serve as primary point of contact for clients regarding operational queries, escalations, and service updates.
Maintain accurate records of spare parts, consumables, and tools; trigger reorders to prevent stock-outs..
Ensure all field activities comply with safety regulations, internal policies, and client contractual requirements.
Conduct regular audits and site quality inspections; prepare reports on findings and corrective actions.
Generate operations reports highlighting performance metrics, incidents, and recommendations.
Analyze trends in service calls, downtime, and customer feedback to drive continuous improvement.
Requirements
HND / Bachelor’s degree in Engineering (Electrical/Mechanical), Business Administration or related field.
Minimium of 4 years of proven experience working in same role.
Familiarity with access control systems and automation will be preferred.
Professional certification in project management is an advantage.
