Peridot Forte Solutions Consulting was birthed out of the passion to assist and help organization to create a structure and frame work for their businesses thereby achieving high rate of organizational performance and profit.Role Summary
As Human Resources Manager, you will lead the end-to-end HR strategy and execution across Sweet Sensation’s multiple locations. You will play a critical role in driving organizational performance, workforce engagement, compliance, and talent growth within a fast-paced, customer-focused environment. The ideal candidate is both strategic and hands-on — capable of designing scalable systems while effectively managing day-to-day HR operations across multiple locations. You will also ensure that HR policies and people practices are aligned with the company’s goals and culture, supporting both accountability and a thriving employee experience.
Key Responsibilities:
Talent Acquisition & Workforce Planning
Lead full-cycle recruitment for head office, outlet, and factory roles, from job design to onboarding.
Develop data-driven sourcing strategies to attract high-performing talent in a competitive market.
Oversee structured and engaging onboarding experiences that reflect the companys brand.
People Operations & Employee Relations
Act as a trusted liaison between staff and management, fostering a values-driven culture.
Address and resolve employee concerns, grievances, and disciplinary matters with fairness and professionalism.
Champion initiatives that promote a positive, respectful, and productive work environment.
Policy, Compliance & HR Administration
Ensure compliance with federal and state labor laws, health & safety standards, and internal SOPs.
Maintain up-to-date HR policies, employee handbook, and procedural documentation.
Oversee attendance, payroll coordination, staff records, and statutory remittances in collaboration with relevant units.
Learning, Development & Capability Building
Design and deliver training programs that enhance technical, soft, and leadership skills across staff tiers.
Partner with department heads to drive learning pathways, succession planning, and career development.
Evaluate training effectiveness and maintain learning records for compliance and planning.
Performance & Execution Management
Lead and embed performance management systems, including KPIs, appraisals, and feedback loops.
Support line managers in developing performance improvement plans and coaching conversations.
Analyze HR and performance metrics to identify trends, risks, and opportunities for improvement
Retention, Engagement & Culture
Drive employee engagement initiatives and internal communications that boost morale and productivity.
Lead exit interview processes and synthesize learnings into actionable retention strategies.
Champion a culture of recognition, growth, and alignment with the company’s mission and values
Required Qualifications & Experience:
Bachelor’s degree in Human Resources, Industrial Relations, Business Administration or related field. (Master’s degree and/or CIPM certification is a strong advantage.)
Minimum of 7–10 years progressive HR experience, including at least 5 years in an HR leadership role.
Proven HR experience in a QSR, FMCG, hospitality, or multi-unit environment is highly desirable.
Key Competencies:
Deep knowledge of Nigerian labor law, HR best practices, and performance management systems.
Strong interpersonal and conflict-resolution skills, with emotional intelligence and professional discretion.
Results-driven and execution-oriented, with the ability to lead through influence.
Proficiency in HRIS, Microsoft Office Suite, and familiarity with payroll systems.
