Welcome to Esporta Suites Hotel and Resorts. Our hotel is a nice and modern, beautiful hotel, located in a very peaceful and quiet environment. Our hotel is one place that travellers can be sure to have a good time in. Our hotel is well maintained and all our rooms are well-appointed, spacious, fully furnished and well decorated.
We have a nice restaurant where guests can freely sit in and have their meals. We also have a well-equipped bar with more than enough drinks to choose from.
Located in Ondo town, and Magodo Lagos. The hotel provides superb accommodation with rooms fully equipped with internet access and other facilities. The hotel is protected 24/7 and enjoy uninterrupted power supply.Responsibilities
Welcoming guests and checking their details against their bookings
Allocating guests their rooms and providing keys
Answering phones from prospective customers and guests, taking messages and delivering them
Completing administrative tasks such as filing and photocopying
Responding to requests for help and information
Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
Preparing room bills and ensuring prompt payments
Checking guests out, taking payments and returning deposits
Requirements and skills
Minimum requirement of a National Diploma or B.Sc in any Management related discipline
Problem-solving abilities
Strong communication and interpersonal skills
Excellent customer service skills
Flexibility and the ability to respond appropriately to changing situations
The ability to maintain professional standards under pressure
Strong IT skills and knowledge of booking systems and software
Excellent administration and organisational skills.