Essenza is Nigeria’s leading retailer of luxury fragrances, cosmetics and skincare products, we have positioned essenza across the nation, providing expertise and an excellent shopping and service experience for our consumers.
With strategic partnerships with over sixty international Brands, we have created a gateway for global beauty brands in Nigeria. This all started by founding our retail store essenza in 2003Responsibilities
Assists customers with finding products that meet their needs and sell customers as many products as possible.
Ensure customer’s shopping experience is enjoyable
Give advice and guidance on product selection and usage to customers
Suggest products to customers, explain how products work, demonstrate how to use products, perform makeovers if necessary, and operate the cash register if assigned
Greet customers entering the Store and appreciation for patronage
Arrange customer orders and deliveries
Order new products through the store Manager and manage inventory.
Stock shelves, clean floors, and organize sales areas; Making sure goods are attractively displayed at all time
must have extensive knowledge of the products that they sell
Must also be knowledgeable about what products to recommend to customers and proper demonstration techniques
Responsible for dealing with customer complaints by answering customers’ questions, and providing information on procedures or policies
Recruit new customers every day and give them an exceptional experience to come back
Advise on the availability of stock and special promotions
Give information on products and prices
Good personality and knowledge of the industry.
Desired Skills and Experience
We are interested in your ‘people skills’ and positive attitude just like your academic qualifications:
Candidates should possess an HND / Bachelor’s Degree with 2 – 4 years of relevant work experience.
Must be someone who is friendly, good with people, and who has a general interest or passion for the beauty industry.
Must have industry knowledge and the ability to sell.
A willingness to learn about the company product line
Should be of a smart appearance and articulate
Able to work as part of a team
Must have an outgoing, friendly, and engaging personally
Good Experience working with the public.
Be ready to give the ideal energy needed for the role.
Knowledge of the beauty industry and strong customer service skills.
Ability to work a flexible schedule to meet the needs of the business.
Be confident when dealing with difficult situations.
Should be of a smart and welcoming appearance and articulate.
Able to maintain a clean, neat safe, and secure work area
Able to maintain knowledge of current product location
Fluent in English
Computer: Skilled in MS Word, Excel and Outlook
Able to answer the telephone and perform light housekeeping task.