IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ambitious but experienced professionals who deal with everything relating to technologies especially information communication technologies (ICT). In addition, we have the ability to update with latest trends and requirements of our esteemed clients.
Our company established in 2010, had been driven by innovations and excellence, and with its rapid rate of success and customers’ requirements, we were fully incorporated into a private limited company in 2012 with the aim of helping organizations in achieving their goals by providing optimum technological solutions while reducing total cost of ownerships.Job Description
Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
Oversee and execute planned network maintenance activity while minimizing impact to services.
Provide technical leadership on operational and project related work.
Design and implement plans to introduce new technology into the voice, video and enterprise networks while minimizing network outages and ensuring a seamless end-user experience.
Conduct thorough analysis of service results and respond to any escalated service delivery issues in a timely manner.
Design solutions and create implementation and support models for technology encompassing a specific specialization or platform.
Configure, install, support, and troubleshoot voice, video, and enterprise network equipment
Work effectively with other IS teams and outsourcing provider(s) to ensure technology solutions are effectively managed and performed
Review reports to ensure all services are completely and successfully delivered.
Proactively intervene to correct problems when they are encountered. Use metrics to improve processes.
Assist in the development of enterprisenetwork operations processes, procedures and documentation.
Develop and maintain strong relationships with internal and external stakeholders to ensure optimal service deliveryin the customer environment.
Establishing the customer environment by designing system configurations, directing system installation, defining, documenting and enforcing industry standards
Analyzing existing enterprise network infrastructure to proffer solutions for optimal performance of customer network infrastructure
Developing architecture plans for enterprise network solutions and deployments.
Certifications
Must have CCNP enterprise certification
Minimum of 4 years experience
Skills required
Strong understanding of routing and switching protocols. Protocols: EIGRP, OSPF, RIPv2, IS-IS, BGP, MPLS, IPSec, BGP, HSRP, GLBP, VRRP, VSS, VPc