Ibis is an international hotel company, owned by a holding company of hotels AccorHotels approximately three times the size, that is listed on the Paris Stock Exchange and was founded in 1967. The ibis opened its founding hotel in 1974 and in January 2014 the company opened the 1,000th example in Surabaya, Indonesia. Around 400 ibis Hotels are throughout France and most of the remainder are elsewhere in Europe. The hotels are generally close to city centres, airports or railway stations and offer low rates compared to many global hotel groups of comparable size.Job Responsiblities
Assist the sales manager at all times
Brief customers and guests about the hotel’s facilities and its overall business
Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
Manage/direct all advertising, public relations and promotional
Actively participates in sales presentations, property tours and customer meetings
Manages performance issues that arise within the Sales and Reservations teams
Effectively communicates with other departments
Conducts a daily briefing with department on current key activities
Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.