We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance more affordable, easier to access and more of a delightful experienceThis role will be accountable for enrolment of eligible employees into insurance plans for Reliance Health. This outreach and enrollment are for those employees who do not have access to a computer or mobile phone.
Key tasks will include:
Travel to place of employment for an eligible enrollee
Explanation of benefit plan options
Assistance with the completion of the enrollment form
Keying enrollment information into Reliance Health system
Develop and maintain a great working relationship with all internal customers and provide the needed support
Register enrollees without smartphones/emails via physical forms.
ID card production (See ID card production policy)- ensure that id card requests are treated within the stipulated timeline on the id card policy sheet. Cards should be sent out for delivery in record time.
Maintain and update the id card sheet appropriately.
Availability to pick up completed forms from clients when the need arises.
Sales Admin members are responsible for ensuring the proper documentation of signed SLAs
Notifying the sales department of updates made to the proposal sheet from time to time.
Retrieve data from the database or electronic files as requested.
Perform other sales admin duties as may be required/determined by the manager
Requirements
Fresh Graduates are welcome to apply
Strong communication and client service aptitude
Basic proficiency in the use of Microsoft Office tools.
Willingness to work on a shift basis and on weekends.
Strong analytical skills
Excellent ability to provide consultative guidance to prospects and customers