Partnering with clients to deliver operational improvement through a flexible and adaptable deployment model is the Myrtle Consulting Group mission. Myrtle is built on more than 25 years of hands-on experience delivering performance improvements to the world’s leading food and beverage, consumer products and life sciences organizations. Our promise to deliver Passion, Pace and Performance to every client is a competitive differentiator:
Passion: We live on the line and live for what we do. We will be there, where the work is done, to deliver operational excellence from the frontline to the boardroom
Pace: We catalyze improvement and deliver at accelerated speed when it matters most
Performance: Our results set us apart and every engagement is structured to ensure our interests are aligned with the clients’
We have unmatched expertise in providing proven solutions and services with a tailored approach to address clients’ specific opportunities and challenges. Services and solutions include:
Shop Floor Leadership
Production Optimization (OEE)
Lean Six Sigma Deployments
Compliance Management
Sanitation Efficiency
Logistics and Warehousing
Management SystemsJob Description
· Manage and oversee the end-to-end operations and fulfillment processes to ensure seamless service delivery.
Develop, implement, and optimize operational workflows and standard operating procedures (SOPs).
Coordinate with cross-functional teams, including sales, logistics, and technical support, to meet client expectations.
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement solutions.
Ensure inventory levels are maintained and logistics processes are efficient to meet operational demands.
Lead and mentor the operations team, fostering a culture of excellence and accountability.
Handle escalations and resolve operational issues promptly to minimize service disruptions.
Prepare and present detailed operational reports to senior management.
Maintain compliance with company policies, industry standards, and regulatory requirements.
Qualifications
Bachelor’s degree in Operations Management, Business Administration, Supply Chain Management, or a related field.
Minimum of 5 years of experience in operations or fulfillment management, preferably in the ISP or technology sector.
Strong leadership and team management skills with a proven track record of driving operational excellence.
Proficiency in using operational management tools and software.
Analytical mindset with excellent problem-solving abilities.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Excellent communication and interpersonal skills
Self-motivated and capable of working independently and as part of a team.
Cross-functional skills to collaborate with different teams and departments.
Availability to immediately resume is an added advantage.