Lagoon Hospital was first established in 1986 with Lagoon Hospital Apapa, now the flagship hospital, followed by Lagoon Hospital Ikeja and Lagoon Hospital Victoria Island. The Group has since added 2 new locations: Lagoon Clinics in Adeniyi Jones, Ikeja and Lagoon Specialist Suites in Victoria Island bringing a total of 5 locations to date. Lagoon Hospitals pioneer advanced medical care in Nigeria and are committed to the highest standards of professionalism and service. The hospitals are equipped to perform all forms of surgical procedures including those that are only possible at very few specialised hospitals in the United Kingdom and USA and they continue to invest in high quality specialty services.
Lagoon Hospitals is driven by a single thrust, to provide the best standards of patient care. It is this passion that has led to the development of unique specialties across medical disciplines, within the Lagoon Hospitals Group. These specialties include orthopedics & Trauma, General Surgery, Critical Care, Medical & Surgical Oncology, Urology, Cardiology, Obstetrics & Gynaecology and Pediatrics.
Lagoon Hospitals are part of the Hygeia group, Nigeria’s foremost private integrated healthcare services provider, which also has Hygeia Health Maintenance Organisation (HMO), Hygeia Community Health Care and Hygeia Foundation within the group.Job Summary:
Ensure efficient deployment, maintenance and support of business applications; evaluate and identify opportunities and solutions to enhance organizational efficiency; provide technical expertise and support; drive innovation and process efficiency in applications management; serve as thought leader in application management and optimized function.
Key Duties/Responsibilities
Manage and maintain hospital information systems (HIS), including but not limited to Electronic Health Records (EHR), Clinical Information Systems (CIS), financial ERP and other core business applications, ensuring optimal performance and user satisfaction.
Lead the planning, implementation, and integration of new application interfaces to ensure seamless integration with existing hospital systems and workflows.
Coordinate with third-party vendors for software procurement, maintenance, and support, ensuring contractual obligations are met and that applications are up to date.
Support User Training and Support team to develop and deliver training programs for hospital staff to effectively use IT applications.
Provide ongoing technical support and troubleshoot issues related to application functionality.
Work closely with cross functional teams including clinical, technical and administrative teams to understand business needs, collect feedback, and identify opportunities for system enhancements.
Manage the timely resolution of application-related incidents, by internal team or vendors, to ensure resolution withing defined service level agreements (SLAs).
Assist in the development and management of the IT applications budget, including but not limited to resource allocation for new projects, software upgrades, and ongoing maintenance.
Actively seek to remain informed on advancements in healthcare IT and technology and serve as thought leader in the organization.
Deliver cohesive, accurate, executive-level reports as required.
Job Specifications:
Education Qualification:
Minimum of BSc in computer science or information technology from reputable Academic Institution, Masters is an add advantage.
Professional Qualification:
MCSE, OCP, CITP, MCSA, ITILv3 and Information Security Certification Tracks.
Experience (Dimension & No of years):
8+ years of experience in ERP/Enterprise Application systems, analysis and design.
3-5 years managerial experience.
Prior experience working in or with healthcare facilities (e.g., hospitals, clinics, or pharmaceutical organizations).
Hands-on experience in database administration and strong SQL based programming and reporting development, including data modeling methodologies.