Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded from the mainstream financial system.Job Description
Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management as needed
Responsibilities
Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed
Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
Track, record, report, and store transactional information and special requests
Provide a high level of customer service, offering answers and assistance with a smile.
Required Skills and Qualifications
B.Sc Accounting or related
3+ years relevant work experience.
Basic math and computer skills
Cash-handling experience
Excellent communication, customer-service, and time-management skills
Ability to pass a background check
Strong dedication to accuracy and efficiency.
Candidates residence in Ekiti State are preferred.