we’re passionate about off-grid energy. Salpha Energy is a for profit social business and manufactures honest, reliable solar products designed to help people living off the electric grid.
Job Overview
This candidate will be responsible for managing and coordinating all engineering and technical (IT) activities, to ensure we have the right products and they are all in good working condition, to train the field and office staff on new products and best practise and to run pilots on new products and accessories.
Main Duties / Responsibilities
Product Design and Development:
Develop and run market tests on new products (including components and accessories) that can meet the customers’ energy needs and functional requirements.
Develop/Review design specifications & functional requirements, test run products and recommend engineering or manufacturing changes;
Perform usage and life time stress tests, or cost reduction analysis;
Recommend technical design or process changes to improve efficiency, quality, or performance.
Installation and Repairs:
Small-scale (<3kW) Power System installation and Maintenance
Develop standard procedures and quality or safety standards for installation and repairs
Provide technical direction or support to installation and repair teams during installation, testing, system commissioning, repairs or performance monitoring
Develop and implement a train-the-trainer program for technical installations and repairs
Develop a technical problem resolution and escalation process
Provide support to the Customer Care Agents in troubleshooting technical issues.
Qualifications
Degree in Electrical Engineering, Solar Engineering or a related Degree.
Experience:
3 – 7 years of work experience.
Practical Experience repairing Electronic Equipment (Solar Systems, TV, etc)
Inspecting Equipment, Structures, or Material to identify the cause of errors or other problems or defects.
Documenting/Recording Information — Entering, transcribing, recording, storing, or
maintaining information in written or electronic/magnetic form.
Ability to provide consultation, guidance and expert advice to management and other groups on technical, systems or process-related issues/topics.
Ability to analyze and process data/information — Compiling, calculating or verifying, etc.
Capacity to train others
Ability and willingness to travel for field visits is critical and to work on-call during off shift hours
Think Creatively and be Proactive