ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. As part of its growth strategy, ipNX seeks to also extend its services to small and medium sized businesses and residential customers. In the long term, ipNX has determined that it needs also to have a strategic presence in the wire line market to ensure that we will be able to provide future services, which require high bandwidth in the last mile.
Job Summary
The Direct sales executive (DSE) is responsible for driving sales increase of all ipNX retail products (FOS) within the territory he works in.
She/he must recruit new subscribers through personal engagement and follow up.
The DSE must be able to develop relationships with Estate managers, facility managers and any key stakeholder.
DSE’s must be able to win back churned customers and re-build broken relationships.
Responsibilities
Achieve set sales targets: The DSE must recruit 30 subscribers or more every month.
Must be able to able to negotiate terms of an agreement to a satisfactory Level and close sales with minimal supervision.
Manage, maintain and grow a pipeline of qualified prospects almost completed deals.
The DSE must maintain and grow a prospect list. This pipeline report must be submitted on a daily basis – 10 unique prospects everyday.
Must carry out route mapping to identify potential and existing customers with given territory.
Cold call potential customers in a bid to get a foot in the door
Effectively act as brand ambassadors and first point of contact to potential customers
Submit weekly reports:All sales reports must be submitted every week.
Work in collaboration with the team, developing good working relationships.
Must develop good relationships with ipNX customers.
Must be able to maintain a good working relationship with Team Lead and other DSE’s.
Must be polite at all times to customers and report any customer feedback during weekly meetings.
Must be willing to work at least 3 weekends every month.
Ensure compliance with ipNX values, policies and standards, and ensure compliance will all local statutory requirements.
Must be present at all sales trainings and weekly meetings.
Must abide by the ipNX policies and standards when on ipNX premises and in dealing with customers.
Qualifications and Requirements
HND in Engineering / Computer Science / Marketing / Sales / related disciplines
At least 2 years’ experience within the telecoms or FMCG space; knowledge of retail market, competitor behavior and strategy, including related product dynamics and product management.
Understanding of communications Network, Experience in a b2b, B2C sales environment; field sales, consistent track record of success in achieving product effectiveness and customer experience targets.
Must demonstrate interpersonal capabilities and leadership.
Demonstrate a high level of analytical thinking, gather and analyze information and provide viable insight about market trends and customer behavior.
Demonstrate a high level of organization and quality with multitasks, efficiency & priority setting.
Good Microsoft office suite competence.
Exemplary communication skills – both face to face and over the telephone.
Ability to communicate effectively at all levels of an organization and favorably project ipNX products & services.