Pruvia integrated limited was conceived in 2006, as regards its incorporation, it is still a relatively young company. it originated in response to providing world class services to the society at large and offering an alternative that is satisfactory in areas of our specialty. It has carried out service rendering duties in various states of Nigeria and within the ever bustling business environment of Lagos. Established by individuals who have had experience in diverse business sectors of the polity, Pruvia Integrated Limited (PIL) was formed with achieving and exuding corporate standards in service delivery. From the time it was conceived to the time it became an incorporated organization registered with the corporate affairs commission with RC1097861, we have had clients that cut across the education sector, petroleum sector, real estate, small and medium enterprises (sme’s).Description
We are looking for a resolute Customer Service Executive for our client in the leading real estate company. The Customer Service Executive will capitalize on Identifying and assessing customers’ needs to achieve satisfaction,
We are seeking a highly skilled and experienced Real Estate Customer Service Executive to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients, resolving queries, and ensuring customer satisfaction.
Key Responsibilities
Respond to client inquiries via phone, email, and in-person
Provide accurate and timely information to clients regarding properties, pricing, and services
Resolve client complaints and concerns in a professional and courteous manner
Collaborate with internal teams, including sales, marketing, and property management
Maintain accurate records of client interactions and transactions
Identify opportunities to upsell or cross-sell services to clients
Stay up-to-date with market trends, competitor activity, and industry developments
Requirements
2+ years of experience in customer service, preferably in real estate
Excellent communication, interpersonal, and problem-solving skills
Ability to work in a fast-paced environment and prioritize multiple tasks
Strong knowledge of real estate principles, practices, and regulations
Proficient in CRM software and Microsoft Office
High School Diploma or equivalent required; Segree in Business, Marketing, or related field preferred