FairMoney is a digital platform in Nigeria that allows you access instant loans in a few minutes through our android app.Responsibilities
POS systems, maintenance, troubleshoot, diagnose, and repair of hardware and software.
Document, prioritize and follow up on all support tickets.
Propose and evaluate technical solutions and alternatives.
Working knowledge of Regular, Android POS devices is an added advantage.
Manage all on site installation, repair, maintenance, and test tasks.
Diagnose errors or technical problems and determine proper solutions.
Supports and maintains merchants POS systems and terminals
Perform diagnosis, troubleshooting, hardware repairs of POS systems, backup and other maintenance tasks.
Managing the maintenance of all the POS terminals via Terminal management system with firmware and applications upgrade.
Provide System Administration for POS Terminal Management system
Monitor and report on activities and provide relevant management information for the solutions.
Serve as advisor to our employees by answering all of their sales related questions and concerns.
Requirements
Proven experience as a POS Repair Specialist or relevant role, with at least 3 years of experience.
Expertise in troubleshooting and repairing various types of technical equipment.
Hands-on experience with testing, maintaining POS systems
Excellent communication skills, both written and verbal.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.
Willingness to work flexible hours, when necessary.