Field designs and builds innovative solutions for improving child survival and access to health commodities in several African countries, with a focus on innovative logistics solutions. Our team works from Berlin, Germany and Abuja, Nigeria. We’re looking for engaged people to work with us on the technology which powers our projects. We believe that only diverse teams can build strong solutions to the often wicked problems that health systems in emerging contexts face. We believe people matter the most – those we work with and that we work for. We believe in the power of careful design, incorrigible curiosity, and respect for the people and challenges we engage with. Our aim is to make a meaningful, positive and lasting impact on communities’ access to healthcare.
Requirements
Basic understanding of software development
Strong analytical and problem-solving skills
Excellent communication and teamwork abilities
Interest in developing further technical skills.
Responsibilities
Quality Assurance:
Conduct quality assurance tests on Field technology products
Stress test and find gaps and potential improvements in our tools
Assess and green-light software releases
Assist in developing and executing test plans and test cases
Identify, document, and track software defects
Collaborate with the development team to ensure quality standards are met
Contribute to the continuous improvement of team processes
Support:
Support users by phone, email and online channels in use of Field tools and processes
Document and track support requests and resolutions
Support software configuration and customization efforts
Contribute to the continuous improvement of team processes
Analyze Support tickets to identify areas of improvement
