MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.About the Role
The KM/DO will work with the strategic research manager to strengthen MSIN knowledge management system, develop, and implement cutting edge KM strategies to enhance efficiency through information sharing, and use for business and operational decision making.
Duties and Responsibilities
The role holder will be responsible for the following:
Embedding MSIN the revised Knowledge management strategy to increase access to knowledge sources/products, timely retrieval, updates, and improve collaboration among teams
Leading the implementation of the MSIN Knowledge Management Strategy, development of KM products, monitoring, and evaluation of KM.
Providing KM technical guidance and support to the country and subnational Teams. Drive electronic archival of documents in the country and subnational offices in accordance with data privacy guideline
Managing end-to-end research and/or learning activities on client experience surveys, impact modelling, market research, consumer research including the development of protocol, tools design and testing, ethics reviews, quality assurance, training, data cleaning and analysis, reporting, and evidence translation to action.
Driving documentation and knowledge sharing culture, facilitate knowledge cafes, journal club, host research days with internal and external stakeholders, and disseminate KM and research products e.g. Factsheets, Evidence and Learning Briefs, Abstracts, Journal Articles.
Supporting development and proofreading of technical reports, abstracts, manuscripts
Providing KM related support to the FMOH on need basis
Performing any other KM, Research and Learning related duties that may be assigned
Educational Qualification
A master’s degree or higher degree in Public Health, or Social Sciences
Not less than 5 years of progressive experience in knowledge management and applied research
Demonstrated Knowledge Management and Research experience with conference abstracts and Journal publications
Journalistic experience is an added advantage
Skills and Experience
Have extensive knowledge of KM tools
Be super comfortable with qualitative (Atlas ti or Nvivo) and quantitative research methods and tools (SPSS, STATA, or R)
Excellent project management skills useful for planning, multi-tasking, prioritising, managing teams, driving effectiveness and efficiency
Critical thinking and problem-solving skills
Have excellent oral and written communication skills
Have strong people and stakeholder management skills
Have the know-how to build a learning culture, mentor/coach, and drive cross-functional collaboration
Be tech savvy
Be a good leader
Attitude/Motivation
Self-motivated and result oriented
Curious and learning mindset
Resilient to drive change
“Can do” attitude
Comfortable working in a multi-cultural setting
Pro-choice
