NEAT Microcredit is a microfinance institution based in Kaduna, Nigeria, dedicated to empowering individuals and small businesses by providing tailored financial solutions. With a mission to foster financial inclusion, NEAT Microcredit offers accessible credit facilities, savings products, and other financial services aimed at supporting economic growth and enhancing livelihoods in underserved communities.Locations: Gonin Gora, Kaduna and Kabuga, Kano
Employment Type: Full-time
Role Description
We are seeking highly motivated and skilled Branch Managers to join our team in Kaduna, Kwara, Abuja( Gwagwalada) and Kano. This is a full-time, on-site role with responsibilities centered around:
Coordinating and managing the activities of Relationship Officers.
Driving overall branch performance, including loan disbursement, collection rates, and default management.
Building and maintaining strong customer relationships to ensure retention and renewals.
Overseeing loan disbursement and ensuring repayment targets are met.
Verifying customer businesses and assessing loan eligibility based on business inventories.
Providing exceptional customer service while meeting or exceeding branch performance targets.
Key Responsibilities
Acquire new customers for loan disbursement.
Verify customers’ businesses and determine appropriate loan amounts.
Manage and monitor loan repayment collections.
Lead sales activities to achieve and surpass assigned targets.
Deliver exceptional service that aligns with NEAT Microcredit’s standards.
Analyze branch performance metrics to identify areas for improvement.
Qualifications
Strong business relationship management and communication skills.
Expertise in finance, sales, and target-driven roles.
Exceptional interpersonal and negotiation abilities.
Proven customer service skills and a passion for addressing client needs.
Ability to lead a team while working independently when required.
Experience in the microfinance or banking sector is highly desirable.
Flexibility and willingness to relocate as required.
Expertise on Microsoft Office (Excel, Word, Powerpoint, Outlook etc)
Why Join NEAT Microcredit?
At NEAT Microcredit, we believe in changing the African narrative by empowering entrepreneurs to thrive. Join us in making a lasting impact and transforming lives and businesses across Africa.
