Fidelity Bank is today ranked amongst the top 10 in the Nigerian banking industry, with presence in the major cities and commercial centres of Nigeria. Over the years, the bank has been reputed for integrity and professionalism. It is also respected for the quality and stability of its management. Fidelity staff are also respected in the Nigerian banking industry for the quality of training they receive on the job, as well as in good business schools both in Nigeria and Overseas. The Management is particular about the quality of people that join the system. To qualify as a member of Team Fidelity, a candidate is expected to possess three vital statistics, with the acronym TAC:
Talent (an innate mental aptitude)
Ambition (a desire to succeed) and
Character (a total quality of integrity which will guide the talent and ambition to productive ends).Role Description
This is a full-time on-site role for a Relationship Manager based in Lagos.
The Relationship Manager will be responsible for managing and developing client relationships, providing financial advice, offering tailored banking solutions, conducting market analysis, and ensuring customer satisfaction.
The role includes achieving sales targets, identifying new business opportunities, and collaborating with internal teams to deliver a seamless banking experience.
Qualifications
Client Relationship Management, Customer Service, and Sales skills
Financial Analysis, Market Research, and Business Development skills
Strong Communication, Negotiation, and Presentation skills
Problem-Solving, Decision-Making, and Organizational skills
Ability to work independently and as part of a team
Experience in the banking or financial services industry is a plus
Bachelor’s degree in Finance, Business Administration, Economics, or related field