To Lead In Attracting, Developing and Retaining Superior Human Capital That Creates a Dramatic Business Advantage for Our Clients.
OUR VISION
The Vision is to remain as the reference point across Africa for proffering Human Resource Solutions.Responsibilities:
Provide excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all touchpoints.
Support internal processes by maintaining accurate records of customer interactions, reporting trends, and collaborating with other departments to improve service delivery.
Requirements
OND/HND in relevant field.
Minimum of 1–2 years of experience in customer service, preferably in retail, FMCG, or related sectors.
Strong communication and interpersonal skills to interact effectively with customers and internal teams.
Ability to handle customer inquiries, complaints, and feedback professionally and promptly.
Basic knowledge of CRM tools, MS Office, or relevant customer service software is a plus.