Blu Atlantic Hotel is a luxurious 50 rooms hotel with beautiful architectural masterpiece and finest serenity and ambience. This hotel edifice is built with state of the art facilities and quality and modern infrastructure to compete with current technological trends. Blu Atlantic Hotel is one of the leading hotels in the heart of Lekki with best service delivery.Responsibilities
The GSA is the major image of the hotel.
Welcomes guests and visitors by greeting them in person or on the telephone.
Answering or referring inquiries.
Acts as interface between the hotel and the guest/visitor.
Directs guests / visitors by maintaining departmental directories; giving instructions.
Maintains security by following procedures; monitoring log book, issuing visitor badges where necessary.
Registers checking in and checking out of guests.
The GSA is the chief custodian of hotel room keys/cards.
Takes reservation physically, by telephone and through online means.
The GSA prepares guest bills and dealings with payment.
Provides guests with necessary information.
Answers guest’s queries and deals with complaints.
Ensures proper room allocation.
Requirements
OND / HND / BSc Degree in any of the Social Sciences
3 years hands-on experience in a 3 Star hotel.
Gender: Male or female
Trustworthy
Honest
Hardworking
Smart
Neat (No body odour)
Obedient
Team player
Hospitality Ethics Compliant
Computer literacy a must.