Krystal Medical Centre is a leading health organization that focuses on health care, provides and promote continuity of care for clients at home, at the hospital. We care and God cures.Key Responsibilities

Welcome patients and visitors warmly, creating a positive first impression.
Maintain a calm, organized, and patient-friendly reception area.
Collect and accurately update patient details in medical records.
Log daily registrations and maintain digital backups using Microsoft Excel.
Handle phone calls professionally and manage appointment scheduling.
Coordinate patient flow across hospital departments.
Assist patients with forms, documentation, and general inquiries.
Process billing, payments, and receipts efficiently.
Offer reassurance and support to patients in distress or emergencies.
Keep reception and front desk areas neat, stocked, and functional.
Liaise discreetly with medical staff and departments.
Generate front desk reports and maintain proper documentation.
Uphold strict confidentiality with patient and hospital information.

Qualifications & Requirements

OND/HND in Business Administration, Accounting, or related field.
1–2 years’ relevant work experience (experience in a healthcare setting is an added advantage).
Proficiency in Microsoft Office Suite and Healthcare Management Systems.
Strong interpersonal and communication skills (verbal and written).
Customer-facing experience with excellent organizational and multitasking ability.
Presentable, smart, detail-oriented, and a fast learner.
Team player with a proactive and positive attitude.
Must reside in or around Magodo, Shangisha, Ketu, Ikosi, Berger, Ikeja, or nearby areas.
Must be available to start immediately.
Must be a Female

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9jabook

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Krystal Medical Centre is a leading health organization that focuses on health care, provides and promote continuity of care for clients at home, at the hospital. We care and God cures.Key Responsibilities

Welcome patients and visitors warmly, creating a positive first impression.
Maintain a calm, organized, and patient-friendly reception area.
Collect and accurately update patient details in medical records.
Log daily registrations and maintain digital backups using Microsoft Excel.
Handle phone calls professionally and manage appointment scheduling.
Coordinate patient flow across hospital departments.
Assist patients with forms, documentation, and general inquiries.
Process billing, payments, and receipts efficiently.
Offer reassurance and support to patients in distress or emergencies.
Keep reception and front desk areas neat, stocked, and functional.
Liaise discreetly with medical staff and departments.
Generate front desk reports and maintain proper documentation.
Uphold strict confidentiality with patient and hospital information.

Qualifications & Requirements

OND / HND in Business Administration, Accounting, or related field.
1–2 years’ relevant work experience (experience in a healthcare setting is an added advantage).
Proficiency in Microsoft Office Suite and Healthcare Management Systems.
Strong interpersonal and communication skills (verbal and written).
Customer-facing experience with excellent organizational and multitasking ability.
Presentable, smart, detail-oriented, and a fast learner.
Team player with a proactive and positive attitude.
Must reside in or around Magodo, Shangisha, Ketu, Ikosi, Berger, Ikeja, or nearby areas.
Must be available to start immediately.

Written by

9jabook

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Krystal Medical Centre is a leading health organization that focuses on health care, provides and promote continuity of care for clients at home, at the hospital. We care and God cures.Responsibilities

Provide a Positive First Impression: Ensure patients and visitors have a welcoming and positive experience.
Maintain a Welcoming Environment: Keep the hospital environment calm, quiet, and inviting for patients and their families.
Collect and Manage Patient Information: Gather patient details and update medical records accurately.
Data Backup: Log daily registrations into Microsoft Excel for backup.
Handle Telephone Communications: Answer calls with polite and consistent phone manners, adhering to proper telephone etiquette.
Schedule Appointments: Organize and manage patient appointment schedules effectively.
Coordinate Patient Flow: Facilitate and monitor the movement of patients within the hospital.
Assist with Documentation: Help patients complete necessary forms and paperwork.
Maintain a Clean Reception Area: Ensure the front desk and surrounding areas are tidy and orderly.
Process Billing and Payments: Handle payment transactions and billing processes efficiently.
Provide Comfort to Distressed Patients: Address appointment issues and offer emotional support during stressful situations or emergencies.
Manage Social Media Accounts: Oversee and maintain the hospital’s social media presence.
Ensure Confidentiality: Maintain strict confidentiality of patient and hospital information at all times.
Generate Relevant Reports: Create and provide necessary reports as required.
Stock Front Office Supplies: Keep the reception area well-stocked with essential stationery and consumables.
Liaise with Departments: Communicate professionally and discreetly with all medical departments.

Requirements / Skills

Ordinary National Diploma (OND)/Higher National Diploma(HND)in Business Administration, Accounting, Community health, or its equivalent.
One to two years of working experience
Proficient in Healthcare Management Systems and Microsoft Office Suite.
Experience working in a hospital is an added advantage.
Face-to-face experience with customers.
Outstanding communication skills, both written and verbal.
Excellent organizational and multitasking skills.
Highly motivated team player, willing to go the extra mile.
Must be presentable and smart.
Attention to detail.
Fast learner.

Written by

9jabook

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