TENN Microfinance Bank Limited is a bank mandated to revolutionize banking for Nigeria’s future: seamlessly connecting every Nigerian to innovative, secure, and personalized digital banking experiences. TENN is committed to fostering financial inclusion and enhancing the digital banking experience for all. Our Approach is to assemble a skilled team from diverse backgrounds to craft a secure and dependable online banking platform, employing cutting-edge technology and advanced algorithms.Job Profile
The HR & Admin Officer is responsible for providing comprehensive support across Human Resources and Administrative functions.
The role ensures effective management of Recruitment & Selection, Administrative Operations, Compensation & Benefits, Performance Management, and Employee Engagement, while maintaining compliance with company policies and labor laws.
This role requires a professional with CIPM certification, capable of managing multiple stakeholders and contributing to strategic HR and administrative initiatives.
Key Responsibilities
Recruitment & Selection:
Draft job descriptions, post vacancies, screen candidates, and coordinate interviews.
Facilitate onboarding and orientation programs for new hires.
Administrative Operations:
Maintain accurate employee records, HR files, and HRIS data.
Manage office administrative tasks, including procurement of office supplies, asset tracking, and facility management support.
Compensation & Benefits:
Assist with payroll processing and benefits administration.
Address employee queries related to compensation and benefits.
Performance Management:
Support performance appraisal processes, collect and track employee goals and evaluations.
Assist in preparing performance reports for management review.
Stakeholder Management:
Liaise with line managers, department heads, and external partners to address HR and admin-related issues.
Provide guidance to employees on HR policies, procedures, and administrative processes.
Compliance & Reporting:
Ensure adherence to company HR policies, labor laws, and regulatory requirements.
Prepare accurate HR and administrative reports for management.
Process Improvement:
Identify gaps in HR and administrative processes and recommend solutions for efficiency and enhanced employee experience
Key Accountabilities:
HR Operations: Ensure HR processes run efficiently, accurately, and in line with company standards.
Employee Engagement: Maintain high employee satisfaction through effective support and communication.
Administrative Efficiency: Ensure smooth office operations, including facilities, assets, and office supplies.
Compliance & Reporting: Submit accurate and timely HR and admin reports; maintain compliance with CIPM standards and labor laws.
Stakeholder Collaboration: Build strong working relationships with internal departments and external partners.
Key Skills, Experience and Qualifications required
BSc or HND in Human Resources, Business Administration, or related field.
CIPM Certification required.
Minimum of 2–3 years of HR generalist experience, including exposure to HR lead responsibilities.
Strong knowledge of Recruitment & Selection, Compensation & Benefits, Performance Management, and administrative operations.
Excellent organizational, administrative, and stakeholder management skills
Excellent communication and interpersonal skills.
High integrity, discretion, and professionalism.
Strong analytical and problem-solving abilities.
Ability to manage multiple priorities and stakeholders.
Resilience and persistence in challenging situations