Elvaridah is a Business Development Company with the primary objective of working with businesses and business owners to start up their businesses, improve, differentiate or expand already existing ones.Job Summary
We are seeking a proactive and highly organized Operations Manager (Retail) to oversee and optimize the day-to-day operations of our gift store. T
he ideal candidate will ensure operational efficiency, manage inventory and client orders, supervise store processes, and support business growth initiatives while maintaining high standards of customer service.
Key Responsibilities
Oversee daily store operations to ensure efficiency, consistency, and high-quality customer service.
Manage inventory, monitor stock levels, and coordinate timely replenishment and record-keeping.
Supervise staff and operational workflows to maintain productivity and operational standards.
Coordinate and manage bulk orders for clients, ensuring timely sourcing and delivery.
Support business growth initiatives and operational improvements.
Maintain a clean, organized, and visually appealing store environment.
Assist in creating social media content and managing customer inquiries across multiple channels (in-person and social media).
Requirements
Minimum of 2 years’ experience in retail operations, store management, or business operations.
Strong organizational, planning, and operational management skills.
Ability to manage inventory, client orders, and daily workflows effectively.
Strong customer service and communication skills.
Experience handling social media communication or content creation is an added advantage.
Must be proactive, detail-oriented, and able to work independently.
Proximity to Lekki Phase 1 is highly important.