Mulligan Hotel is a private Nigerian Group of Companies, operating retail, hospitality and property business.Job Description
Supervise and coordinate daily operations of all hotel departments (Front Office, Housekeeping, Food & Beverage, Maintenance)
Ensure excellent guest satisfaction and promptly resolve complaints or concerns
Develop and implement operational policies to improve efficiency and service delivery
Monitor staff performance, conduct training, and enforce company standards
Manage operational budgets, control expenses, and support revenue growth
Maintain high standards of cleanliness, safety, and overall hotel presentation
Ensure compliance with health, safety, and regulatory requirements
Collaborate with senior management to achieve business goals
Prepare and present operational reports and performance metrics
Qualifications & Skills
Bachelor’s degree in Hospitality Management, Business Administration, or a related field
3–5 years’ experience in hotel operations or management role
Strong leadership and people management skills
Excellent communication and interpersonal abilities
Good problem-solving and decision-making skills
Proficiency in hotel management systems and Microsoft Office
Ability to work flexible hours, including weekends and holidays.