Afconrecruit Limited is a company that provides solutions to improve the quality and output of the work transaction for both Employers and Employees.
About the job
We are hiring a Sales & Conversion Executive to drive growth for a Social Service Company. A platform connecting families with trusted domestic workers. This role is focused on converting inbound enquiries into paying clients (employers) and onboarding serious, job-ready domestic workers. You will be responsible for managing conversations, following up on leads, and ensuring that both sides of the marketplace are actively engaged and converted.
Key Responsibilities:
Respond promptly to all inbound enquiries from employers and domestic workers (via WhatsApp, calls, and other channels)
Convert employer enquiries into paid bookings by guiding them through the process and addressing concerns
Onboard and qualify domestic workers, ensuring they are serious, available, and ready to work
Follow up consistently with leads who have not completed payment or registration
Match employers with suitable domestic workers and coordinate next steps
Maintain clear communication with both parties until successful placement or onboarding
Track daily conversations, conversions, and outcomes
Escalate issues or objections that prevent conversion
Key Performance Indicators (KPIs):
Lead response time (target: under 5–10 minutes)
Conversion rate of employer enquiries to paying clients
Number of domestic workers successfully onboarded and active
Follow-up consistency and closure rate
Daily/weekly revenue contribution
Requirements
Proven experience in sales, customer service, or lead conversion (preferably via WhatsApp or phone)
Strong communication and persuasion skills
Ability to follow up consistently without being prompted
Highly responsive and able to manage multiple conversations at once
Results-driven with a strong focus on closing deals
Comfortable working in a fast-paced, remote environment
Familiarity with service-based or marketplace businesses is a plus
Must be available and responsive during working hours and occasionally on weekends when required
Flexibility is important due to the nature of the business Compensation: