Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, India, the company ranks amongst the top 5 mobile service providers globally in terms of subscribers. In India, the company’s product offerings include 2G,3G and 4G services, fixed line, high speed broadband through DSL,IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G mobile services. Bharti Airtel had over 264 million customers across its operations at the end of July 2012.
About The Role
The purpose of the role is to provide professional and strategic consultative services to Line Management in the delivery of HR value propositions in alignment with business and people strategy. Also to ensure necessary operational support for regional team operations.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Responsibilities
Effective Business Partnering
Liaise with respective function head in the alignment of general HR strategy with functional strategy.
Consult with function Head in promoting best fit HR value proposition
Provide support and representation for HR Subject Matter Experts in the functional units.
Effective Headcount Management and Talent Management
Ensure efficient and effective headcount manpower planning in line with functional strategic plan
Champion the identification and deployment of talent in function of primary assignment
Facilitate the Performance Management process within function of primary assignment
Liaise with Line and Talent Development and Engagement in building people capacity and performance.
Continuously improved employee engagement
Facilitate best fit Organizational Development interventions in area of Functional assignment (Skip Level Meetings, Town Hall Meetings, Spot Bonus awards and other R & R initiatives)
Implement Culture Change processes
Act as employee champion in respective functional area/region
Facilitate Employee Engagement cascade and development of action plans
Monitor implementation of Engagement Action Plan
Champion implementation of HR initiatives in functional units.
Employee Relations
Provide apt advice and counsel to Line Managers on talent management, performance management, conflict resolution and other areas of employee relations.
Facilitate and guide various stakeholders on corrective actions, grievances, conflicts and disciplinary procedures
Ensure business synchronization across departments within function of primary assignment (e.g. Village Meetings)
Ensure resolution of all staff welfare issues within agreed timelines
HR Information Management
Design of functional structure in Line with Headcount Management and Organizational Structure policy.
Conduct trends and report analysis on various HR indices.
Provide employee information as required by HR support functions, internal and external audit.
Ensure accuracy and management of employee records
Provide accurate Payroll inputs (Relocation Allowance, Promotion details, Overtime etc.)
Qualifications
Educational Qualifications
First degree in Human Resources/Behavioral Sciences/ Accounting/ Engineering
A professional qualification of CIPMN, CIPD, SHRM is required
Relevant Experience & Functional / Technical Skills
At least 8-10 years Human Resources experience in a multinational business environment in a HR Generalist role
Experience working with organizational leaders to define and execute HR strategies linked to organizational goals
Solid problem-solving and business acumen skills
Proven organizational development, performance management and employee relations skills
Must demonstrate interpersonal savvy with the ability to maneuver through complex situations effectively while building constructive relationships
Other Requirements
Able to work on a broad variety of projects
Solid problem-solving and business acumen skills
Strong level of influence and negotiation skills.
Able to work efficiently as a team member
Ability to build partnerships in a matrix organizational environment along with providing coaching/counseling to all levels within the organization