COMPANY OVERVIEW
At SIMS Nigeria Limited, we specialize in the distribution and sales of electronic products from major brands such as SAMSUNG, ROYAL, PARSUN and POWERMATIC.
Our business started out in 1987 and since then we have succeeded in carving a niche for ourselves in the home appliances market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones; in major cities such as Lagos, Port Harcourt, Onitsha, Enugu, Kano and Abuja.
Our longstanding reputation has earned us a status as Nigeria’s lead player in the electronics industry and as a result, we decided to go further by partnering with SAMSUNG to establish a local manufacturing line for its air conditioners and refrigerators in 2004. This, coupled with our state-of-the-art service centre that caters to consumers who buy our products, ensures that our customers enjoy the best quality of service from us and the best performance possible from their electronics.Job Summary
The Front Desk Officer is the first point of contact for visitors and clients.
The role involves managing reception duties, handling inquiries, providing administrative support, and ensuring a professional and welcoming environment at all times.
Key Responsibilities
Greet and welcome visitors in a friendly and professional manner
Answer, screen, and direct incoming phone calls
Manage the reception area to ensure it is tidy and presentable
Handle incoming and outgoing correspondence (emails, letters, packages)
Provide basic information to clients and direct them appropriately
Maintain visitor logs and issue visitor passes where required
Support administrative tasks such as filing, data entry, and document management
Coordinate with internal departments for smooth communication.
Requirements & Skills
Minimum of HND / Bachelor’s Degree in any related field
1 – 2 years proven experience in a front desk or customer service role is an advantage
Strong communication and interpersonal skills
Good organizational and multitasking abilities
Proficiency in Microsoft Office tools (Word, Excel, Outlook)
Professional appearance and attitude
Ability to remain calm under pressure
Female preferred for gender balance.