Filmhouse Limited is a dynamic film exhibition company. Our expertise are in the areas of:
(A) Cinema operation: we Manage sites; Own sites
(B) Consultancy for cinema development: Design; Fit-out; Cinema project management
(C) Film Distribution: Rights Aquisition; Booking into cinemas; content developmentJob Description
Responsible for interpreting and implementing strategic cinema business plan.
Manage the entire cinema team to deliver superior service to customers
Develop and nurture internal and external relationships to help achieve business objectives
Develop initiatives and search for viable opportunities for business and EBITDA growth
Participate in the development and implement the budget for assigned site
Maintain extensive knowledge of current market conditions, market share and trends and prepare periodic reports on achievements.
Operations
To implement, maintain and ensure adherence to Operations Standards, Company Policies and
Procedures and initiatives.
To deliver excellent Guest service through well trained and highly motivated teams. Ensure that Guest concerns are responded to appropriately and in a timely manner. Ensure all Guest feedback is reviewed and analysed, action plans created where necessary
To propose and prepare with the filmbooking department, a performance schedule plan to meet business plan objectives.
To drive daily retail profitability by maximising RPH & minimising shrinkage and wastage. Ensure relevant checks and balances are in place to ensure delivery of KPI’s
To pro-actively manage operational costs on a day-to-day basis through effective management of controllable costs, third party contractors and team members.
Accountability for the whole employee life cycle of all employees. This includes managing the performance of all employees by cultivating a team spirit, effective coaching and performance management.
Manage in-cinema’s marketing; maximising audiences for films and other events therefore, increasing admission numbers to increase market share of Filmhouse cinemas and achieve financial growth
Overall responsibility over the safety of employees and guests by complying with company standards, Health and Safety and Environment legislation and meeting all other statutory requirements.
To manage and operate security systems and processes to prevent loss and to ensure the security of cash, assets, Guests, and employees at all times
Revenue Assurance
Responsible for all cash and cash assets at assigned location
Responsible for the disbursement and management of petty cash at the site.
Responsible for cash evacuation/banking as directed. This includes cash preparation for bank pick-up / drop-off and to send report to site accountant for compilation
Qualifications
Bachelor’s Degree in relevant field from an accredited university
Minimum of 5 years in operations management at a supervisory level (retail experience preferred