Smart Partners was founded by Tijani Iyemifokhae , a graduate of Industrial Chemistry, University of Benin with MBA (Human Resources) Lagos State University Ojo. He has more than a decade work experiences that span across some leading law firms as Practice Development Manager.
At Fine and Country International (West Africa) he was the Head of Operations and Strategy. For the years spent at Fine and Country, he developed; Sales, Marketing, HR Structures and Policies, Business model and Operational Processes. Mr. Iyemifokhae has attended series of local (Lagos Business School) and International trainings. He is a talented Strategist with multitasking abilities.Job Summary
The Retail Manager is responsible for driving the commercial performance, operational excellence, and profitability of assigned retail outlets.
The role develops and executes retail growth strategies, optimizes store performance, ensures exceptional customer experience, and leads high-performing teams to achieve sales, inventory, and operational objectives while protecting the company’s brand standards.
Key Responsibilities
Develop and execute retail strategies to drive revenue growth, market share, and profitability.
Lead the overall performance and daily operations of assigned retail outlets.
Monitor sales, customer trends, and operational KPIs, implementing initiatives to improve business performance.
Build, coach, and manage high-performing retail teams through effective performance management and talent development.
Ensure superior customer experience and consistent brand execution across all stores.
Oversee inventory planning, stock optimization, shrinkage control, and product availability.
Drive visual merchandising excellence and effective execution of promotional campaigns.
Manage store budgets, operational costs, and cash controls to maximize profitability.
Ensure compliance with company policies, regulatory requirements, and operational standards.
Collaborate with Commercial, Supply Chain, Marketing, and Finance teams to improve retail performance and execute growth initiatives.
Key Performance Indicators (KPIs)
Sales and revenue growth
Gross margin and store profitability
Like-for-like sales growth
Customer satisfaction and retention
Inventory accuracy and stock availability
Shrinkage and stock loss
Employee productivity and engagement
Operational compliance and audit scores
QualificationsÂ
Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related field.
7–10 years’ experience in retail operations, with at least 3 years in a managerial role.
Proven track record of delivering sales growth, operational excellence, and team leadership in a retail environment.
Core Competencies:
Commercial & Business Acumen
Retail Operations Management
Sales & Profitability Management
Leadership & Talent Development
Inventory & Supply Chain Management
Customer Experience Management
Data Analysis & Performance Reporting
Strategic Planning & Execution
Financial Management
Stakeholder Management
Decision-Making & Problem Solving
Results Orientation.