OUTCESS is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations. Key Responsibilities
Conduct outbound calls to generate qualified business leads.
Engage prospective clients, understand their business needs, and recommend appropriate solutions.
Schedule meetings or product demonstrations for the business development team where applicable.
Prepare quotations, proposals, and follow up on sales opportunities.
Maintain accurate records of customer interactions in the CRM system.
Achieve individual sales, revenue, and activity targets.
Build long-term relationships with existing and prospective corporate clients.
Provide regular reports on pipeline status, sales performance, and market feedback.
Qualifications & Experience
Bachelor’s Degree or HND in Business Administration, Marketing, Communications, or a related discipline.
Demonstrated success in selling products or services to businesses over the phone and through virtual channels.
Proven track record of consistently meeting or exceeding sales targets and KPIs.
Strong experience in outbound cold calling, lead generation, and appointment setting.
Ability to identify customer needs, present solutions, and close sales effectively.
Experience managing a structured sales pipeline from prospecting to deal closure.
Excellent negotiation, objection-handling, and persuasive communication skills.
Strong verbal and written English communication skills.
Ability to build and maintain relationships with corporate decision-makers.
Experience using CRM platforms (e.g., Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics) to manage leads and sales activities.
Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
Strong organizational and time-management skills with the ability to manage multiple prospects simultaneously.
Self-motivated, target-driven, and able to work with minimal supervision.
What Will Be Expected:
You will be expected to work onsite for one to two months for performance monitoring.