DO.II Designs Ltd. focuses on furniture manufacture, interior design, space planning and turn-key remodeling projects for the high-end residential, property development, hospitality and corporate market.

With over 25 years in the furniture manufacturing and interior design industry at the helm of affairs in Design Options, DO.II’s founder, Ifeyinwa Ighodalo has been able to accumulate extensive experience as well as a reputation that she stands for quality, elegance and sophistication.

Her unflickering passion for beautiful furniture and interiors as well as thoroughness in the execution of projects borne out of years of experience sets her and DO.II apart from her counterparts in the industry. DO.II recently won the Best Residential Designer 2012 category in the premier edition of the Interior Design Excellence Awards(IDEA).Job Summary

To work in line with management’s sales forecast, set parameters to achieve and surpass the outlined budget, monitor business trends, identify new business prospects, review sales performance, make recommendations and take proactive measures to actualize sales budget while ensuring excellent customer satisfaction.

Key Roles & Responsibilities

To handle customer complaints and resolve issues within reasonable time limits
Build sustainable relationships and trust with customers through open and interactive communication
Ensure the availability of stock for sales and display
Conduct market research to identify sales leads and customer style trends
Actively seek out new sales opportunities through cold calling, networking and social media engagement
Setting up meetings with potential clients and sealing new deals
Negotiating on behalf of the company and handling complaints or objections from clients as they arise.
Conduct market research to identify sales trends, evaluate customer needs and communicate the same along the production chain of the company
To actively seek new business solutions to drive sales and market shares
Participate on behalf of the company at exhibitions and/ conferences
Ensure periodic monitoring of products for sales and display
Assist with special projects as assigned by management
Create frequent reviews and weekly/monthly reports with sales and financial data
Collaborating with team members to achieve better results
Setting up strategies to meet monthly, quarterly, and annual sales targets.
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines, and policies
Provide feedback to the line manager on how to improve service level and operational standards
Carry out other duties that may be required

Experience

B.Sc. in Sales & Marketing, Business, or related disciplines
A higher degree/certification is an added advantage
3 – 5 years relevant experience
Must have flair for sales
Excellent communication skills (verbal and written)
Attention to detail and ability to multitask
Knowledge of basic technology
Good interpersonal, time management and numerical skills
Strong phone etiquette
Client management skills
Ability to thrive in a fast-paced environment.

Written by

9jabook

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DO.II Designs Ltd. focuses on furniture manufacture, interior design, space planning and turn-key remodeling projects for the high-end residential, property development, hospitality and corporate market.

With over 25 years in the furniture manufacturing and interior design industry at the helm of affairs in Design Options, DO.II’s founder, Ifeyinwa Ighodalo has been able to accumulate extensive experience as well as a reputation that she stands for quality, elegance and sophistication.

Her unflickering passion for beautiful furniture and interiors as well as thoroughness in the execution of projects borne out of years of experience sets her and DO.II apart from her counterparts in the industry. DO.II recently won the Best Residential Designer 2012 category in the premier edition of the Interior Design Excellence Awards(IDEA).Key Responsibilities

Implement strategic sales plans to consistently exceed targets.
Lead high-level client negotiations and secure profitable contracts.
Analyse market trends and customer feedback to improve performance.
Represent the company at industry events, trade shows, and networking opportunities.
Lead, train, and motivate sales associates and showroom staff.
Conduct regular team meetings to align goals and share insights.
Ensure optimal staffing and scheduling for peak performance.
Foster a culture of excellence and collaboration within the team.
Ensure the showroom is clean, organized, and visually appealing at all times.
Collaborate with the marketing and design teams to create impactful displays.
Oversee inventory management and ensure accurate product labeling.
Coordinate deliveries, installations, and after-sales support.
Promote a customer-first approach within the team.
Respond to customer inquiries and concerns with professionalism and urgency.
Develop initiatives such as loyalty programs and in-store events to enhance customer satisfaction.
Provide regular performance reports, including sales trends and customer feedback.
Monitor competitor activity and provide insights to maintain a competitive edge.
Track digital catalogue updates and ensure showroom best-sellers are consistently available.

Requirements
Education:

Bachelor’s Degree in Business, Marketing, or a related field.
A Master’s Degree or professional certification is an added advantage.

Experience:

Minimum of 3 years in sales, preferably in the furniture or interior design industry.
Strong retail management and team leadership experience.

Skills & Competencies:

Excellent negotiation, communication, and interpersonal skills.
Proficiency in Microsoft Office, POS systems, and ERP software.
Eye for design and visual merchandising.
Ability to work weekends and holidays as required.
Knowledge of current furniture and interior design trends.

Written by

9jabook

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