Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly, and save more. Role Overview
We are seeking a highly skilled reconciliation analyst to join our Payments Operations team.
The purpose of this role is for Kuda to achieve complete, timely and accurate analysis and settlement of all agency banking transactions made, in accordance with International Accounting Standards.
Job Responsibilities
Ensure daily reconciliation of all POS transactions and settling partners according to agreed SLA
Identify, investigate, and escalate outstanding items to switch and other third parties for prompt resolution
Liaise with banks and vendors on settlement discrepancies
Attend to POS merchant disputes daily and ensure no chargeback defaults to system
Liaise with the Product and technical team to resolve issues around POS transactions
Ensure Daily validation of transaction posting to GLs
Respond to general inquiries directed to Settlement from support or service areas
Ensure that suspense items do not exceed the established timeline designated for each type of exception
Share daily/monthly reports on activities done
Requirements
At least 3 years of experience in payments reconciliation
Attention to details
Accountability and ownership.
Excellent communication skills
Initiative driven.
Collaborative skills