Zinance Limited is a dynamic Information Technology and Consulting firm committed to delivering innovative digital solutions and strategic advisory services to businesses of all sizes. We combine technical expertise with industry insight to help organizations improve performance, streamline operations, and achieve sustainable growth.Summary
Join our team as an IT Administrator and play a pivotal role in managing our IT resources efficiently.
You will procure, maintain, and administer computers and office equipment across all office locations.
Responsibilities
Procuring, maintaining, and administering computers and office equipment.
Administering corporate software systems.
Deploying and enforcing security policies and procedures.
Providing IT support and resolving problems for colleagues.
Assisting with onboarding of new colleagues.
Suggesting and implementing improvements in procedures and equipment.
Maintaining knowledge of IT support, help desk procedures, products, and services.
Managing an issues tracking system and reporting on issue resolution SLAs.
Requirements and skills
Excellent communication skills, both oral and written.
Knowledge of help desk software and remote control tools.
Good knowledge of Apple MacOS administration and basic networking.
Excellent troubleshooting skills.
Ability to work independently and maintain customer satisfaction.