Elizabeth Maddeux Limited was established to address the human resource challenges faced by small and medium-scale enterprises. Our goal is to facilitate organizational growth by providing comprehensive human resource services. We specialize in industries such as banking and non-banking financial institutions, pharmaceuticals, fast-moving consumer goods, manufacturing, fintechs, telecommunications, and retail.Job Summary
The ideal candidate will support operational efficiency, team coordination, customer fulfillment, and project execution while working closely with management to ensure seamless business operations.
This role is ideal for a professional with strong coordination skills and hands-on experience within the e-commerce and logistics industry.
Key Responsibilities
Coordinate daily business operations across e-commerce and logistics activities.
Oversee order processing, fulfillment, dispatch, delivery coordination, and customer service operations.
Coordinate internal teams and support operational accountability.
Support operational strategy execution and process improvements.
Track operational performance metrics and prepare reports.
Identify operational challenges and implement practical solutions.
Liaise with logistics partners, vendors, dispatch riders, and third-party service providers.
Maintain operational documentation, reports, and records..
Support smooth communication between management and operational teams.
Requirements
Bachelor’s Degree in Business Administration, Logistics, Operations Management, Project Management, or a related field.
Minimum of 5 years relevant experience in operations, logistics, e-commerce operations, or business coordination.
Previous experience within the e-commerce or logistics industry is mandatory.
Proven ability to coordinate teams and manage operational processes in a fast-paced environment.
Strong understanding of e-commerce and logistics operations.
Excellent organizational, multitasking, and coordination skills.
Strong communication, problem-solving, and reporting skills.
Proficiency in Microsoft Office Suite, especially Excel.
Ability to work independently and manage multiple tasks effectively.
Experience using operational, inventory, logistics, or e-commerce management systems is an added advantage.