UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.Job Objectives
We are seeking a Payloft Team Member to join our dynamic team.
The ideal candidate will have a strong background in fintech, e-commerce, and digital payments.
This role involves managing digital payment operations, supporting product development, ensuring compliance, and delivering excellent customer and merchant experiences.
Duties and Responsibilities
Support the development and execution of Payloft’s payment solutions within the e-commerce group.
Oversee day-to-day digital payment operations, including transaction monitoring, reconciliation, and issue resolution.
Collaborate with product, technology, and compliance teams to design and improve payment workflows.
Conduct market research to identify opportunities for innovation in e-commerce payments.
Ensure adherence to financial regulations, risk management policies, and compliance standards.
Provide insights on customer and merchant feedback to improve Payloft products.
Prepare reports and dashboards to track KPIs and department performance.
Assist in onboarding and supporting merchants and partners using Payloft solutions.
Key Performance Indicators
As agreed from time to time based on business exigencies.
Job Requirements
Education:
Bachelor’s Degree in Finance, Business Administration, Economics, Computer Science, or a related field.
Experience:
Minimum of 3 years of relevant work experience in fintech, digital payments, e-commerce, or financial services. Post NYSC experience.
Key Competencies:
Knowledge / Experience:
Strong understanding of payment systems, digital wallets, and online transaction processes.
Familiarity with regulatory frameworks, risk management, and compliance in financial services.
Excellent problem-solving, analytical, and communication skills.
Proficiency in MS Office, payment platforms, and relevant fintech tools.
Ability to work collaboratively in a fast-paced, innovative environment.
Preferred Attributes:
Experience with APIs and payment integrations.
Knowledge of emerging fintech trends (blockchain, BNPL, digital currencies).
Project management and stakeholder engagement experience.
Skill / Competencies:
Strong interpersonal skills.
Excellent written/oral communication skills.
Strong analytical skills.
Organizational skills.
Confident negotiator and ability to close the right type of business deals at the highest level.