Perfect Health Pharmacy & Superstores Limited is a reputable pharmaceutical company with head office at Ikotun Alimosho Local Government Area, Lagos State.Key Responsibilities
Handling Transactions:
Operate cash registers, Point-of-Sale (POS) systems, or other payment systems.
Process payments via cash, credit/debit cards, mobile payments, or checks.
Provide accurate change to customers.
Customer Service:
Greet customers warmly and provide assistance during the checkout process.
Answer questions about products, services, or store policies.
Resolve complaints or direct them to a manager.
Maintaining Accuracy:
Ensure all transactions are recorded accurately.
Scan or manually enter prices for products.
Double-check the total amount and itemized receipt.
Balancing the Cash Drawer:
Count and reconcile cash in the register at the beginning and end of each shift.
Report discrepancies to supervisors immediately.
Sales and Upselling:
Inform customers about ongoing promotions or discounts.
Encourage add-on sales by recommending related products.
Store Maintenance:
Keep the cashier area clean and organized.
Restock items like shopping bags, receipt rolls, or candy at the counter.
Compliance with Policies:
Follow company procedures for refunds, exchanges, or void transactions.
Adhere to safety and security measures to prevent theft or fraud.
Requirement
Candidates should possess an FSLC / HND or OND qualification with 2 – 5 years work experience.
Skills and Qualities:
Attention to Detail: Accuracy in handling money and processing transactions.
Customer Service Skills: Polite, friendly, and patient demeanor.
Numerical Skills: Ability to quickly calculate totals, give change, and perform basic math.
Communication Skills: Clear and effective verbal interaction with customers and team members.
Problem-Solving Abilities: Handling complaints or issues efficiently.
Time Management: Ability to manage a busy workload during peak hours.
Tech Proficiency: Familiarity with POS systems, scanners, and other related technology.