At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe there is no one size fits all approach. This way, you keep your eyes on the prize and thrive.Job Summary
As the Chief Operations Officer (COO), you will be responsible for providing strategic and operational leadership across the organization’s financial services operations. You will oversee end-to-end operational performance, ensure regulatory compliance, drive process optimization, and support business growth while maintaining efficiency, risk control, and service excellence across all operational units.
Responsibilities
Lead and implement operational strategies aligned with the organization’s business and growth objectives
Oversee daily operations across core financial service functions, ensuring efficiency, accuracy, and service quality
Ensure full compliance with regulatory requirements and oversee internal controls and operational risk management
Drive process improvement, automation, and performance management across teams and systems
Provide regular operational, financial, and performance reports to executive leadership
Requirements
Bachelor’s degree in Business Administration, Finance, Engineering, or a related field
Minimum of 10 years’ experience, with at least 5 years in a senior operations leadership role within financial services
Strong understanding of regulated financial environments and operational risk management
Proven experience leading cross-functional teams, setting KPIs, and managing large-scale operations
Excellent leadership, analytical, communication, and decision-making skills