Clinical Quality Manager at Lily Hospitals Limited

Lily Hospitals is a multi-specialty private hospital. We offer world-class services in key areas of healthcare including fertility treatment, cardiology, urology, ophthalmology and pediatrics.

Collectively, our hospitals offer a range of diagnostic services including: Magnetic Resonance Scanners (MRI), Advanced Ultrasound Scanners, 4 Slice CT scanner, Digital Conventional Radiology, Endoscopy, Screening Mammography, Advanced Vision Screening, Cardiac imaging and Pathology Services.

Since we were established in 1984, Lily Hospitals have grown in both size and scope of services offered. We are passionate about achieving our vision to become one of the foremost healthcare groups in Nigeria by 2020 by continuously improving care and governance to provide a growing number of Nigerians with high quality and affordable private hospital care.Job Summary

The Clinical Quality Manager is instrumental in upholding and advancing our commitment to clinical excellence and regulatory compliance across all units of Lily Hospitals.
This role provides leadership in developing, implementing, and monitoring quality improvement strategies, clinical governance frameworks, and compliance with both national and international health standards.

Key Responsibilities

Lead the implementation of the hospital’s Clinical Governance & Compliance framework.
Drive continuous Quality Improvement Strategies across clinical and non-clinical departments.
Develop and maintain policies, documentation, and standard operating procedures aligned with COHSASA, ISO 9001, and Nigerian Health standards.
Facilitate training and engagement programs for staff to ensure awareness and adherence to quality and compliance requirements.
Conduct regular monitoring, reporting, and audits to track performance against quality benchmarks.
Serve as a confident communicator and influencer, fostering a culture of excellence, accountability, and patient safety.

Qualifications & Requirements

MBBS or equivalent medical degree.
Minimum of 5 years’ relevant experience in clinical quality management, compliance, or related healthcare leadership roles.
Strong analytical, documentation, and policy development skills.
Proven ability to influence teams and communicate effectively across multiple levels of the organization.
Familiarity with COHSASA, ISO 9001, and Nigerian Health standards is highly desirable.
Relevant certifications/licenses in quality management or healthcare compliance will be an added advantage.

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