Hope and Rural Aid Foundation (HARAF) is a humanitarian non – profit and non-governmental organization working since 2011 but was officially registered as an organization with the corporate affairs commission (CAC) of the federal government of Nigeria in 2016. Currently serving in the Northeast region of Nigeria.About The Job
The Community Case Worker is a field-based position responsible for supporting community awareness, trainings, and sensitization activities; identifying vulnerable individuals; conducting follow-ups; facilitating referrals; and supporting case management processes. The role works closely with communities and service providers to ensure timely and appropriate support for vulnerable populations.
Key Responsibilities
Support community awareness, sensitization, and training activities on protection-related issues.
Identify vulnerable individuals and households through community engagement and referrals.
Support intake, follow-up, and monitoring of cases under the guidance of the Case Management Officer.
Facilitate timely referrals to appropriate services in line with established referral pathways.
Conduct home visits and follow-ups while ensuring confidentiality and survivor-centered principles.
Support documentation and record-keeping related to case management activities.
Engage with community leaders and structures to strengthen protection and referral mechanisms.
Participate in community meetings and coordination activities as required.
Prepare basic activity reports and submit them to the supervisor.
Qualifications & Experience
Minimum of OND / NCE; higher qualifications are an advantage.
At least 1–2 years’ experience in community work, social services, or humanitarian programming.
Experience working with vulnerable populations is highly desirable.
Ability to communicate effectively in local language(s) is an advantage.
Required Skills & Competencies
Strong interpersonal and communication skills.
Ability to work respectfully within communities.
Basic understanding of confidentiality and protection principles.
Willingness to work in remote and field-based locations.
Ability to work as part of a team.