Preventative, Orthodontic, Restorative & Cosmetic Dentistry for the Entire Family.
Everyone wants to have a smile they feel good about. At Beaconhill, our passion is creating the smile you were meant to have- one that is healthy, confident, and beautiful. Our goal is to understand your individual needs and desires, and to customize your care accordingly. We strive to create long-lasting relationships that are mutually fulfilling.
Our practice provides a full range of dental services for all ages using state-of-the-art technology for your comfort and confidence. Come experience the difference that the highly-trained professionals at Beaconhill can make in your dental visits.Role Description
This is a full-time on-site role as a Customer Care Coordinator at Beaconhill Smile Clinic in Lagos.
The Customer Care Coordinator will be responsible for ensuring customer satisfaction, providing customer support, enhancing customer experience, and maintaining effective communication with patients.
Qualifications
Customer Satisfaction, Customer Support, and Customer Experience skills
Effective Communication and Customer Service abilities
Excellent interpersonal skills and a friendly demeanor
Ability to work well in a team and independently
Prior experience in healthcare or customer care roles is a plus
Strong organizational skills and attention to detail
Proficiency in MS Office and customer relationship management (CRM) software
Minimum of a high school diploma or equivalent; additional certifications are a bonus