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We at I-Senseville Consult understand this, and since our establishment in 2019, we have been relentlessly focused on delivering exceptional talent, as well as HR and Business Solutions tailored for your business, regardless of your industry and current scale.Job Overview:

I-SenseVille Consults is seeking a Customer Success Intern (NYSC) on behalf of our client, an IT Consulting firm specializing in technical training. This role is ideal for a proactive and customer-focused NYSC Corps Member who is eager to develop skills in client relationship management, customer support, and service delivery.

Location: Magodo, Lagos

Work Mode: Full Time, Onsite excluding CDS Days

Salary: 50,000 Monthly (Net)

Key Responsibilities:

Assist in onboarding and supporting clients throughout their training programs.
Respond to customer inquiries and resolve issues promptly.
Maintain customer engagement and follow-up to ensure satisfaction.
Gather feedback and contribute to service improvements.
Collaborate with internal teams to enhance customer experience.

Requirements:

Must be a current NYSC Corps Member (preferably posted to Lagos).
Strong communication and interpersonal skills.
Ability to multitask and work in a customer-facing role.
Basic knowledge of IT or technical training is an advantage.
Eagerness to learn and grow in a fast-paced environment.

Benefits:

Hands-on experience in customer success and relationship management.
Possible retention after the internship based on performance.

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By 9jabook