“Nigeria’s No. 1 Toy Storeâ€Â� isn’t just a title we like to brag with. It’s the culture we embody at Auldon Toys because we wake up every day to create better toys to make the kids happy.
That’s the only goal we care about; Making the kids happy. With the largest assortment of Toys for children of all ages, the lowest prices, and world-class customer service, every day brings us closer to our goal of making every Nigerian child happy with Toys.JOB DESCRIPTION
We are seeking a highly strategic, creative, and result-driven E-Commerce Manager to oversee and grow our online sales operations. The ideal candidate should have strong experience in e-commerce management, digital marketing, online customer engagement, sales strategy execution, and event coordination.
This role requires someone who can manage online store operations, drive revenue growth, coordinate digital campaigns, organize promotional activities and events, optimize customer experience, and ensure smooth execution across all e-commerce platforms and channels.
KEY RESPONSIBILITIES
Manage and oversee the company’s e-commerce operations across all online platforms
Develop and execute strategies to increase online sales, customer acquisition, and brand visibility
Coordinate and manage promotional events, activations, tournaments, campaigns, and customer engagement activities to drive brand awareness and sales
Plan and execute online and offline marketing initiatives in collaboration with relevant teams
Monitor and optimize product listings, pricing, promotions, and online campaigns
Coordinate social media, website, and marketplace activities to ensure consistent brand presence
Track sales performance, customer behavior, and campaign analytics to improve business performance
Work closely with the graphics, content, marketing, and operations teams to execute engaging campaigns and promotions
Handle customer inquiries, complaints, and order-related issues professionally and efficiently
Supervise inventory coordination and ensure product availability across online platforms
Develop and implement strategies for customer retention and audience engagement
Support event coverage through digital campaigns, social media content, and promotional materials
Stay updated with e-commerce trends, digital marketing strategies, and competitor activities
Prepare reports on sales performance, campaign effectiveness, and event outcomes
Ensure smoothday-to-day running of all online sales and digital commerce activities while maintaining operational efficiency
REQUIREMENTS & QUALIFICATIONS
Proven experience in e-commerce management, digital sales, marketing, or related roles
Strong understanding of online sales strategies, customer engagement, and digital marketing
Experience in planning and coordinating promotional events, activations, or brand campaigns
Familiarity with e-commerce platforms, social media management, and online marketplace operations
Knowledge of tools such as Shopify, WooCommerce, Meta Business Suite, Canva, Google Analytics, or related platforms is an added advantage
Excellent communication, leadership, organizational, and problem-solving skills
Strong project management and multitasking abilities
Ability to manage multiple projects and meet targets within deadlines
Strong analytical skills and attention to detail
Ability to work independently and collaboratively within a team
Experience in driving measurable online sales growth and customer engagement would be an added advantage