Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.JOB SUMMARY
We are seeking an experienced Electronics Retail Manager to oversee the day-to-day operations and commercial performance of the electronics category within a retail outlet. The ideal candidate will be responsible for driving sales and margins, managing staff, controlling inventory, ensuring proper merchandising, and delivering excellent customer service.
KEY RESPONSIBILITIES
Drive sales and revenue growth for the electronics category and achieve assigned sales targets.
Monitor category margins and ensure compliance with approved commercial targets.
Lead, supervise, train, and motivate the electronics sales team.
Monitor staff performance, provide constructive feedback, and manage manpower effectively.
Ensure proper stock management and maintain accuracy between system/book stock and physical inventory.
Monitor stock losses, shrinkage, damages, returns, and inventory discrepancies.
Ensure proper execution of promotional activities, product displays, shelf cards, signage, and in-store marketing materials.
Ensure retail selling prices are accurately updated and properly displayed.
Maintain proper documentation of goods received, transfers, returns, gate passes, and other retail transactions.
Monitor product availability and ensure timely replenishment of fast-moving items.
Coordinate sales returns, refunds, and product/service-centre issues.
Monitor customer complaints and ensure timely resolution of after-sales service issues.
Ensure adherence to retail operating standards, company policies, and merchandising guidelines.
Prepare and submit relevant sales, inventory, and operational reports.
Ensure a positive customer shopping experience and maintain high standards of service.
Perform other duties related to retail operations as assigned.
REQUIREMENTS
Bachelor’s degree or HND in Business Administration, Marketing, Retail Management, or a related field.
3–5 years of relevant experience in electronics retail, consumer electronics, home appliances, or a similar retail environment.
Proven experience managing a retail store, electronics department
Demonstrated ability to achieve sales targets and manage category performance.
Experience in team supervision, inventory control, merchandising, and customer service.
Good understanding of retail operations, sales processes, and stock management.
Strong leadership, communication, negotiation, and decision-making skills.
Good commercial awareness and customer-service orientation.
Proficiency in Microsoft Office and ability to prepare basic sales and inventory reports.
Ability to manage multiple priorities and work effectively in a fast-paced retail environment.
IDEAL CANDIDATE
The ideal candidate should have a strong background in electronics/consumer electronics retail, with experience managing sales, staff, inventory, merchandising, and customer service.