Identiko is an innovation leader in the field of Identity management. We are a team of dedicated, highly technical and experienced information and Communications Technology (ICT) professionals with a combined background in Identity Management Systems, Biometrics, ICT Consultancy and System Integration Services. We provide private and public authorities, state and national institutions with technology solutions to securely identify and authenticate their population with first rate technology systems. Driven by our desire to deliver first-rate technology services always we have developed partnerships with the topmost technology players in the world to deliver to our clients the most efficient and reliable technology products and services.Key Responsibilities
Registration and Data Capture:
Register residents on the LASRRA application across approved devices (Windows/Android).
Accurately capture biodata including full name, address, date of birth, contact details, and other required information.
Capture high-quality facial images using external camera devices within defined standards.
Capture residents’ signatures using digital signature pads.
Scan and upload required supporting documents (e.g., utility bills, ID cards).
Print and issue acknowledgement or temporary registration slips to residents.
Data Verification and QualityAssurance:
Verify all resident information for completeness, accuracy, and consistency.
Ensure no duplicate registrations by adhering to system validation protocols.
Maintain high data integrity standards during capture and submission processes.
Ensure daily synchronization of captured data to backend systems.
Resident Engagement and Service Delivery:
Provide clear guidance andassistanceto residents throughout the enrolment process.
Respond to enquiries in a professional and courteous manner.
Maintain a polite, patient, and respectful approach when dealing with residents.
Ensure a smooth and positive registration experience for all applicants.
Operational and Field Management:
Manage crowd control to maintain an orderly and efficient enrolment environment.
Support team operations to meet daily and periodic enrolment targets.
Work effectively in both indoor and outdoor/remote registration locations.
Collaborate with team members and supervisors to resolve operational challenges.
Equipment Handling and Maintenance:
Set up andoperateall registration equipment including laptops, fingerprint scanners, cameras, signature pads, and printers.
Ensureall assigned devices are well-maintained, clean, and fully functional.
Report any faults, damage, or technical issues promptly to the supervisor or IT support team.
Handle equipment responsibly to avoid damage or data loss.
Reporting and Compliance:
Prepare andsubmitdaily enrolment reports accurately and on time.
Maintain strict confidentiality of resident data at all times.
Comply fully with LASRRA data protection and security guidelines.
Adhere to organizational policies, operational procedures, and ethical standards.