PG Consulting limited is a business optimization consulting firm that leverages the techniques of business research, cutting edge innovation and scientific economics to provide robust insights that enable business decision makers to achieve accelerated and sustained competitive outcomes. We want to work with you as partners on an on-going basis towards making your organisation more profitable and better performing in terms of its bottom-line.
Role Overview
The Entry/Exit Gate Operator manages vehicle movement at parking gates, assists users with entry/exit processes, and ensures compliance with ticketing procedures.
Key Responsibilities
Inspect all gate equipment (ticketing system, barriers, scanners, etc.) at the start of the shift
Assist incoming users in collecting parking tickets at the entry gate
Clearly instruct users on the payment process (directing them to cashier booths for validation)
At exit: Verify whether the parking ticket is validated, Assist them in getting exit access only after proper validation
Assist users facing issues during entry or exit
Maintain a separate record of: ○ Vehicles entering ○ Vehicles exiting
Ensure smooth traffic flow at entry and exit points
Report any system issues or discrepancies to the Supervisor/Team Lead
At shift end: Submit entry/exit records to the Team Lead, Recheck all devices and ensure proper functioning.
Requirements
Minimum: Graduate (any discipline)
Basic technical knowledge (hardware/software handling)
Ability to operate entry/exit systems and troubleshoot minor issues
Good communication skills to guide users effectively
Preferred Attributes:
Alert and attentive
Good crowd-handling ability
Disciplined and responsible