Ziba is Nigeria’s first overwater beach resort, and our views and experiences will inspire you to plan your next vacation even before you leave. Ziba beach resort is the perfect destination for your family with activities to create lasting memories, break from the norm and explore new foods and experiences.Years of Experience: Minimum 1–2 years in events, recreation, hospitality activities, or coordination roles
Work Schedule: 10:00am – Closing (based on activities & events schedule), 6 days a week
Benefits: HMO, One meal per day, Service charge, Communication allowance
Job Summary
The Events & Experiences Coordinator is responsible for planning, organizing, and executing all guest activities and on-site experiences at the resort. This includes daily recreational activities (e.g., horse riding, quad biking, pottery, paint-and-chill), weekend events, group experiences, and private celebrations. The role ensures smooth operations, exceptional guest engagement, safety, and presentation of every experience.
Key Responsibilities
Experience Coordination
Plan, schedule, and execute all guest activities and experiences (daily, weekend, and special events).
Coordinate experiences such as paint & chill, horse riding, quad biking, water activities, pottery, archery, movie sessions, etc.
Ensure each activity starts on time, is properly set up, and runs smoothly from start to finish.
Maintain a weekly experiences calendar and communicate updates to relevant departments.
Event Execution
Assist with planning and coordinating resort events, celebrations, proposals, birthdays, group retreats, and seasonal activities.
Ensure proper setup, decoration, materials, and staff coordination for events.
Serve as on-ground lead for all assigned events, ensuring flawless delivery
Guest Interaction & Satisfaction
Greet guests warmly and guide them through scheduled activities.
Answer questions, provide instructions, and ensure guests feel safe and engaged.
Handle guest concerns promptly and escalate issues to the supervisor.
Gather feedback after activities and document improvement opportunities.
Operations & Logistics
Ensure all activity equipment, tools, and spaces are clean, safe, and ready before use.
Track inventory of materials (paint supplies, helmets, boots, tools, kits, etc.).
Liaise with vendors (e.g., horse handlers, quad bike operators) to ensure quality and safety.
Monitor crowd control and participant flow for smooth experiences.
Safety & Compliance
Ensure all experiences meet Ziba’s safety standards and protocols.
Conduct pre-activity and post-activity safety checks.
Brief guests on safety procedures for high-risk activities (quad bikes, horse riding).
Administration & Reporting
Log all activities, incidents, and asset usage.
Ensure payment verification for paid experiences before participation.
Job Attributes / Competencies
Excellent communication and presentation skills
Strong organizational and coordination abilities
Ability to stay calm under pressure and multitask
Creative, energetic, and guest-focused personality
Team player with strong interpersonal skills
Attention to detail and ability to anticipate needs
Problem-solving mindset