Tezza”(te-zza) from the Italian word “Completezza” embodies our commitment to providing IT and Business Solutions that are comprehensive, through and complete. We specialize in providing personalized Software Quality Assurance and Testing Services within a streamlined, phased delivery channel.
With a primary goal of putting technological solutions to work in practical ways that ensures a healthy bottom-line our solutions reflect a deep understanding of real-world business challenges. Working in conjunction with our clients we are able to create and implement result-oriented personalized solutions.Job Summary
We are seeking experienced hospitality staff with a strong background in hotel and guest house operations.
The ideal candidate will be responsible for ensuring exceptional guest experiences by providing top-notch customer service, maintaining cleanliness and organization, and supporting daily operational activities.
Key Responsibilities
Guest Services: Greet and assist guests with check-in/check-out processes, handle inquiries, and provide recommendations to enhance their stay.
Housekeeping: Ensure rooms and common areas are clean, well-maintained, and fully stocked with amenities.
Front Desk Operations: Manage reservations, handle payments, and maintain accurate records using hotel management systems.
Food & Beverage Support: Assist in serving meals, managing room service requests, and ensuring a high standard of food presentation.
Safety & Security: Monitor guest safety and ensure compliance with health, safety, and sanitation standards.
Team Collaboration: Work closely with other departments (housekeeping, kitchen, maintenance) to ensure seamless operations.
Qualifications
Proven experience in hotel or guest house operations (minimum 2-3 years).
Strong customer service and communication skills.
Knowledge of hospitality management software is a plus.
Ability to work flexible hours, including weekends and holidays.
Attention to detail and a commitment to maintaining high standards.
Team-oriented with the ability to multitask and handle pressure effectively