Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of the market, positioning itself as a leader in providing Internet Solutions and as a provider of choice.
The company was founded and is managed by a group of professionals whose collective business backgrounds include managing diversified business such as Banking/Industry/and Internet Services in Nigeria as well as other countries internationally. This rich experience in varied business gives Cobranet an edge as a professional solution provider. Cobranet ensures that it does not compromise on quality or performance and uses State of Art Technology and equipment to provide a reliable link to its subscribers. Importing bandwidth directly from Intelsat via satellite give Cobranet the biggest advantage since it is not dependent on any other bandwidth provider and ensures extremely high uptimes.Job Description
Manage the schedule of field Fiber Engineers.
Handle escalated complaints from other departments.
Distribute the escalated jobs based on priority and urgency.
Provide remote technical support for the engineers on field.
Monitor the quality of Jobs our engineers are doing on the field.
Make sure the engineers are sending their reports on time.
Report directly to the HOD.
Requirements
Education and qualifications:
BSc / HND in Computer Engineering / Telecommunications.
4+ years of technical experience in telecommunication field operations.
Cisco Certified Network Associates (CCNA) is a must.
Strong communications skills both written and verbal.
Independent problem solver combined with strong team orientation.
Capable of making solid, fact-based decisions under pressure.
Ability to work in high pressure technical environment.
Knowledgeable in Cisco routers and switches configuration.
Excellent understanding of wireless communications.