Artee Group is one of Nigeria’s leading businesses spanning across the consumption space. While retail forms the core business activity of Artee Group, Group subsidiaries are present in shopping mall, manufacturing, real estates, among many others. At Artee Group, our statement of purpose is ‘Adding value beyond limits’. This is as true as it was in 1998, when we started out as a wholesaler in Nigeria. SPAR Park n Shop which operates in the hypermarket and supermarket retail format is today present across 3 cities of Lagos, Abuja and Port Harcourt. In the year 2014, Artee Group launch its first shopping mall in Port Harcourt. Riding on the success of Port Harcourt Mall, Artee Group is presently working on 3 shopping mall projects across Nigeria. With the launch of Dollarstore in Port Harcourt Mall, Artee Group recently added another value format to its retail brand portfolio. Expanding its presence across the consumption space, Artee joined hands with Landmark Group of Dubai to launch Babyshop, Lifestyle and Splash store brands to cater to fashion and lifestyle requirements of Nigerians. Artee Group’s retail network touches the lives of millions of Nigerians. The cornerstone of our philosophy is listening, adapting, and delivering exceptional value to our customers, investors and shareholders. What sets us apart at Artee Group is a strong and dynamic culture of entrepreneurship.Job Summary
The Front Desk Officer is responsible for managing the reception area, welcoming visitors, handling incoming calls, providing administrative support, and ensuring smooth day-to-day front office operations. The role requires excellent communication, organizational, and customer service skills.
Key Responsibilities
Greet and assist visitors, clients, and guests in a professional manner.
Answer, screen, and direct incoming phone calls.
Manage appointments, meetings, and conference room bookings.
Handle incoming and outgoing mail, courier services, and deliveries.
Maintain visitor records and issue visitor passes when required.
Respond to inquiries and provide accurate information to customers and staff.
Maintain a clean, organized, and professional reception area.
Support administrative tasks such as filing, data entry, photocopying, and document management.
Coordinate with various departments to facilitate smooth communication.
Monitor office supplies and place orders when necessary.
Assist in preparing reports, correspondence, and other office documents.
Ensure compliance with company policies and security procedures.
Required Qualifications
OND in any relevant field.
Previous experience in a receptionist, front desk, or customer service role preferred.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and positive attitude.
Key Skills
Customer Service
Communication Skills
Telephone Etiquette
Time Management
Problem-Solving
Attention to Detail
Teamwork
Computer Literacy