Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development

At RIL people management is at the heart of ALL we do; easing business burdens is why we do it.

Our Vision

To be the first in outsourcing management providing value adding services to our clients with an efficient and professional team.

Our Strengths

We are supported by an experienced and versatile Board and Management while our processes are driven by state of the art technology. We are adequately capitalized and have access to funds for all our valued transactions. Our location also provides very good ambiance for our clients and staff to interact while our brand pillars of flexibility, resourcefulness and knowledge clearly demonstrate our commitment to “easing business burdens.”Job Summary

The ideal candidate should be proactive, detail-oriented, and capable of delivering results in a fast-paced work environment while serving as the first point of contact for the organization.

Key Responsibilities

Receive and attend to visitors professionally
Manage front desk operations and ensure a welcoming environment
Handle incoming calls, emails, and inquiries appropriately
Support day-to-day administrative and office operations
Maintain professionalism in all internal and external interactions
Handle tasks promptly and meet deadlines
Carry out any other duties as assigned by management.

Requirements

Proven experience as a Front Desk Officer or in a similar role
Strong communication and interpersonal skills
Good organizational and time-management abilities
Ability to work independently and as part of a team
Must be willing to work from the Victoria Island office.

Written by

9jabook

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Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development

At RIL people management is at the heart of ALL we do; easing business burdens is why we do it.

Our Vision

To be the first in outsourcing management providing value adding services to our clients with an efficient and professional team.

Our Strengths

We are supported by an experienced and versatile Board and Management while our processes are driven by state of the art technology. We are adequately capitalized and have access to funds for all our valued transactions. Our location also provides very good ambiance for our clients and staff to interact while our brand pillars of flexibility, resourcefulness and knowledge clearly demonstrate our commitment to “easing business burdens.”Job Brief

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receiveletters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements and Skills

Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
High School diploma; additional qualifications will be a plus

Written by

9jabook

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Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development

At RIL people management is at the heart of ALL we do; easing business burdens is why we do it.

Our Vision

To be the first in outsourcing management providing value adding services to our clients with an efficient and professional team.

Our Strengths

We are supported by an experienced and versatile Board and Management while our processes are driven by state of the art technology. We are adequately capitalized and have access to funds for all our valued transactions. Our location also provides very good ambiance for our clients and staff to interact while our brand pillars of flexibility, resourcefulness and knowledge clearly demonstrate our commitment to “easing business burdens.”Job Summary

We are seeking to employ a highly professional and efficient Front Desk Officer to join their team at the Ijora, Lagos Office. The Front Desk Officer will serve as the initial point of contact, ensuring exceptional customer service and providing efficient administrative support.

Key Responsibilities

Warmly welcome and greet visitors, clients, and guests with professionalism and courtesy.
Promptly and accurately answer, screen, and direct incoming phone calls and emails.
Manage and schedule appointments, meetings, and conference room bookings.
Maintain a tidy and organized front desk area, ensuring a professional and welcoming atmosphere.
Provide information about the company’s services, facilities, and policies to visitors.
Handle inquiries and requests from clients and visitors promptly and effectively.
Assist with administrative tasks, including data entry, document preparation, and office supply management.
Ensure the security and confidentiality of visitor and staff information.
Record and maintain visitor logs and reports.
Collaborate with various departments to support office operations.

Qualifications

Bachelor’s Degree in Business Administration, Communication, or a related field with 2-3 years experience..
Previous experience as a Front Desk Officer or in a similar customer-facing role is preferred.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office Suite.
Exceptional organizational and multitasking abilities.
Attention to detail and a customer-centric approach.
Ability to handle challenging situations with professionalism and composure.

Written by

9jabook

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